Terms and Conditions of Purchase

Sales Terms Updated: 05/11/23  12:20PM EST

All purchases are subject to these Terms and Conditions of Purchase, the Terms of Use generally applicable to this web site, and any additional requirements shown on the product or checkout page or in the FAQ.  Customers must be over age 18 with a valid credit card. Web site visitors under age 18 cannot make purchases.

 

GENERAL PROVISIONS

 

ALL BUNDLE SKUs have A 30-DAY MONEY BACK GUARANTEE:  Party Bundle and Family Bundle products may be returned within 30 days of delivery provided that they are not damaged, in good working order and in original packaging.  Customers can obtain RMA and return instructions by contacting our customer support department at info@singtrix.com. All sales are final for other SKUs and accessories.  All Freemode Go products carry a 90-day limited warranty and may be returned for repair or replacement according to the specific   warranty terms.

 

Charges: If you purchase by credit card, we will charge the amount of your purchase with your credit card issuer at the time you place your order.

 

Pre-Order Terms & Conditions: Pre-order is a service that lets you order and secure an out-of-stock product before the inventory arrives. Items that are “Pre-Order” status will be clearly marked on the product’s shop page prior to purchase. Payment will be taken as soon as the pre-order is made at the time of checkout. We aim to ship pre-ordered products within the indicated timeframe displayed on the shop page at the time of the order, provided that we have received and processed your payment. Pre-order customers will be notified via email regarding shipment status lead-time status and changes.

 

Prices & Taxes: Prices of products and delivery and other charges displayed on this Website are current at the time of issue, but may be changed at any time without notice and are subject to availability.  Stated prices do not include shipping and handling or taxes. Some products offer free shipping. We collect sales taxes for shipments to addresses in New Jersey, New York, California, Nevada and Virginia (this list may change at any time). You are solely responsible for all other sales, local or similar taxes and duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, goods and services taxes imposed on any products ordered by you from this Website.  All prices are stated in United States dollars.

 

Delivery: Estimated shipping lead-times are posted on the shop page and vary depending on supply. There is also a 2-5 day ground transit time depending on stock, warehouse location and delivery address.  We cannot guarantee delivery arrival dates due to transit shipping factors outside our control.  For pre-ordered out-of-stock items, current inventory status and lead-times will also be displayed on the shop page at the time of order.  Customers will be notified regarding updates in shipment status including any changes in lead-time, via email you provide when placing the pre-order. At this time, we can deliver products only to addresses within the contiguous continental United States, excluding Alaska and Hawaii.  We cannot deliver to post office boxes or APO addresses.  UPS ground service is the only service available when ordering through this site. 

Shipping/Risk of Loss: We will ship your order to the address you provide which complies with these Terms and Conditions.  You are solely responsible for any inaccurate or incomplete shipping information.  Once your order is placed, we cannot change the delivery address.  All items purchased from Freemode Go, LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. In the event your order is lost during shipping, we will assist you in pursuing a claim with the shipper, but will not be liable for any orders which are lost during shipping or misdelivered.

Availability: We cannot guarantee availability of product, even if our Web site shows that a particular product is available. We may not have all products available online and we may discontinue products or change product specifications at any time without notice.

Orders: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. If your credit card has already been charged for an order at the time it is rejected, declined or cancelled, we will issue a credit to the credit card account which was charged.

Products Purchased Elsewhere: We cannot guarantee that products shipped from retailers other than the Freemode Go, LLC e-commerce site will not be damaged during shipment. If you received damaged goods from another store or Internet retailer, please report any damages directly to that company and they will provide specific instructions.

Promotions and Pricing: Promotional pricing may be restricted to defined groups of people for specific periods of time while supplies last-- any promotion may be discontinued at any time and without notice. Please see the terms and conditions for each promotion that may be applicable to your purchase.

Errors, Omissions and Inaccuracies: We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on this site or on any other website is inaccurate at any time and without prior notice.

Collection of Information:  When a customer places an order, we collect information associated with the transaction in accordance with Freemode Go, LLC’s Privacy Policy.

 

Freemode Go, LLC NINETY (90) DAY LIMITED WARRANTY   -  Please see the PDF warranty posted on the singtrix.com SUPPORT PAGE under the SUPPORT DOCUMENTS section.

 

LIMITATION OF LIABILITY

 

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, Freemode Go, LLC IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA USED WITH THE Freemode Go, LLC PRODUCT.  IN NO EVENT SHALL Freemode Go, LLC'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING DEATH OR PERSONAL INJURY) EXCEED THE AMOUNT YOU ACTUALLY PAID TO Freemode Go, LLC OR AN AUTHORIZED RETAILER OF Freemode Go, LLC FOR THE PRODUCT AT ISSUE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

 

THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS.

 

SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

General

No Freemode Go, LLC reseller, agent, or employee is authorized to make any modification, extension, or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the country in which the Freemode Go, LLC Product purchase took place. Freemode Go, LLC or its successor in title is the warrantor under this Warranty.

 

END USER LICENSE AGREEMENT FOR SOFTWARE

 

IMPORTANT - READ CAREFULLY: USE OF THIS PRODUCT IS SUBJECT TO THE SOFTWARE LICENSE TERMS SET FORTH BELOW. “PROGRAM” MEANS THE SOFTWARE INCLUDED IN THE Freemode Go, LLC PRODUCT AND ALL UPDATES OF AND ADDITIONS TO THE SOFTWARE.  BY USING THE Freemode Go, LLCPRODUCT, YOU ACCEPT THE TERMS OF THIS LICENSE WITH Freemode Go, LLC.

 

Limited Use License. Freemode Go, LLC grants you the non-exclusive, non-transferable, limited right and license to use one copy of this Program solely and exclusively for your personal use. All rights not specifically granted under this Agreement are reserved by Freemode Go, LLC. This Program is licensed, not sold. Your license confers no title or ownership in this Program and should not be construed as a sale of any rights in this Program.

 

Ownership. All title, ownership rights and intellectual property rights in and to this Program and any and all copies thereof (including but not limited to any titles, computer code, themes, objects, characters, character names, stories, dialog, catch phrases, locations, concepts, artwork, animation, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, and any related documentation, incorporated into this Program) are owned by Freemode Go, LLC or its licensors. This Program is protected by the copyright laws of the United States, international copyright treaties and conventions and other laws. This Program contains certain licensed materials and Freemode Go, LLC’s licensors may protect their rights in the event of any violation of this Agreement.

 

You Shall Not:

• Sell, rent, lease, license, distribute or otherwise transfer this Program, or any copies of this Program, without the express prior written consent of Freemode Go, LLC. You may transfer your limited right to use the Program only in connection with your transfer of the Freemode Go, LLC product in which it is located.

• Reverse engineer, derive source code, modify, decompile, disassemble, or create derivative works of this Program, in whole or in part.

• Remove, disable or circumvent any proprietary notices or labels contained on or within the Program.

• Hack or modify (or attempt to hack or modify) the Program, or create, develop, modify, distribute or use any software programs in order to gain or allow others to gain advantage of this Program.

• Export or re-export this Program or any copy or adaptation in violation of any applicable laws or regulations.

 

Termination. Without prejudice to any other rights of Freemode Go, LLC, this Agreement will terminate automatically if you fail to comply with its terms and conditions. In such event, you must destroy all copies of this Program and all of its component parts.

 

DISCLAIMER OF WARRANTIES.

 

If you are a customer who is a consumer (someone who uses the Program outside of your trade, business or profession), you may have legal rights in your country of residence which would prohibit the following limitations from applying to you, and where prohibited they will not apply to you. To find out more about rights, you should contact a local consumer advice organization.

 

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE PROGRAM AND ANY SERVICES PERFORMED BY THE PROGRAM IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PROGRAM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND Freemode Go, LLC HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE PROGRAM AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

 

Freemode Go, LLC DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE PROGRAM AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE PROGRAM WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE PROGRAM AND SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY SERVICE WILL CONTINUE TO BE MADE AVAILABLE, THAT DEFECTS IN THE PROGRAM OR SERVICES WILL BE CORRECTED, OR THAT THE PROGRAM WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES.

 

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY Freemode Go, LLC OR AN Freemode Go, LLC AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE PROGRAM OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY.

 

TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL Freemode Go, LLC BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE PROGRAM AND SERVICES OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE PROGRAM OR SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF Freemode Go, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL Freemode Go, LLC'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING DEATH OR PERSONAL INJURY) EXCEED THE AMOUNT YOU ACTUALLY PAID TO Freemode Go, LLC OR AN AUTHORIZED RETAILER OF Freemode Go, LLC FOR THE PRODUCT AT ISSUE. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.